The latest from Operandio

Stories, ideas, and practical advice for the people building great franchise businesses.

How to Create an Ops Manual: Process, Template & 5 Best Tips
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How to Create an Ops Manual: Process, Template & 5 Best Tips
David Rigbye December 27, 2025

Key Takeaways An ops manual documents your franchise’s work procedures, policies, and processes that guide your daily operations.  It captures what experienced employees know, so...

What is a Food Safety Plan and How to Build One [2026 Guide]
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What is a Food Safety Plan and How to Build One [2026 Guide]
David Rigbye December 25, 2025

Key Takeaways Food safety failures rarely come from evil intent. They come from gaps no one saw in time. In 2024, foodborne illness cases linked...

Importance of Food Safety Compliance & Best Practices for 2026
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Importance of Food Safety Compliance & Best Practices for 2026
David Rigbye December 24, 2025

Key Takeaways Most food safety failures don’t come from neglect. They happen when compliance breaks down during busy shifts, staff changes, and everyday shortcuts. Food...

What are Food Contact Surfaces and How to Keep Them Clean
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What are Food Contact Surfaces and How to Keep Them Clean
David Rigbye December 23, 2025

Key Takeaways Ever realized a kitchen surface wasn’t adequately cleaned before food prep? It happens more often than people admit. Food contact surfaces include any...

3 Best SaaS Learning Management Systems & Tools to Streamline Team Training in 2026
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3 Best SaaS Learning Management Systems & Tools to Streamline Team Training in 2026
David Rigbye November 28, 2025

Key Takeaways Turnover often comes from inconsistent training. Staff bring shortcuts from past jobs, and those habits show up in service. When customers feel it,...

3 Best Retail Operations Platforms You Must Try (Reviewed & Compared for 2026)
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3 Best Retail Operations Platforms You Must Try (Reviewed & Compared for 2026)
David Rigbye November 27, 2025

Key Takeaways You can’t be in every store. But you still need to know that tasks are done, brand standards are met, and surprise inspections...

ADA Compliance Requirements for Restaurants: Complete 2026 Guide
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ADA Compliance Requirements for Restaurants: Complete 2026 Guide
David Rigbye November 26, 2025

Key Takeaways ADA compliance across multiple locations demands more than good intentions. You need a system that keeps each site on standard every day without...

Enterprise Learning Management: Benefits and Best Practices
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Enterprise Learning Management: Benefits and Best Practices
David Rigbye November 25, 2025

Key Takeaways Operational standards break down fast when each franchise location creates its own version of training, checklists, and daily procedures.  Small differences turn into...

Food Safety Culture: Definition, Examples & How to Improve It (2026)
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Food Safety Culture: Definition, Examples & How to Improve It (2026)
David Rigbye November 19, 2025

Key Takeaways One missed temp check at one location shouldn’t put your entire brand at risk, yet it happens all the time.  That’s why food...