By using structured incident workflows, you can standardize your approach from the moment a report is filed to the final closure. Predefined workflows guide managers through capturing specific details and documenting outcomes, resulting in a single, audit-ready record that ensures no steps are skipped, regardless of the location.
Trusted by thousands of multi-unit service businesses & franchise groups worldwide
Structured incident workflows from report to closure
Standardize your approach to incident management with predefined workflows. Capture incident details, assign responsibilities, document findings and record final outcomes in a single audit-ready record.
Root-cause analysis and investigation tools
Use built-in investigation templates to capture root causes, contributing factors and evidence. Link incidents to hazards, risk registers or previous events for deeper insights.
Corrective actions embedded into every investigation
Automatically generate corrective actions from investigation findings. Assign tasks to responsible parties, set deadlines, add evidence and track completion – ensuring no action is overlooked.
Incident trends and performance reporting
Analyse incident frequency, severity, location breakdowns and recurring patterns. Identify systemic issues and use insights to strengthen training, controls and preventative measures.
Incident Management & Investigations are just the start
Explore our full suite of Healthy & Safety Management (EHS) Solutions.
You’re in good company
Companies just like yours are using Operandio to achieve staff accountability, safety, compliance and consistent business processes across all their locations.
Frequently asked questions
Yes. Operandio includes root-cause analysis tools and built-in investigation templates. These allow you to capture contributing factors and link specific incidents back to your central risk register. This shift from “what happened” to “why it happened” provides the deep insights needed to prevent similar events in the future.
The platform embeds corrective actions directly into the investigation process. Once a finding is recorded, you can automatically generate tasks, assign them to the responsible parties, and set firm deadlines. This ensures that every recommendation from an investigation is tracked to completion and nothing is overlooked.
Absolutely. Our performance reporting analyzes incident frequency, severity, and recurring patterns across all your sites. By identifying systemic issues through these trends, you can strengthen your training programs and implement preventative measures where they are needed most, proactively improving your overall safety culture.


