Absolutely. You can create structured observation templates for any position, from kitchen staff and floor managers to front-of-house teams. Whether you are evaluating food safety protocols, equipment handling, or customer service standards, the templates ensure every manager evaluates performance against the same consistent criteria.
- Platform
- Features
Audits & InspectionsConduct digital brand audits and critical inspections
Learning ManagementA mobile-first training platform for your workforce
EHS Incident Reporting SoftwareBuild safer workplaces with incident reports & more
Asset ManagementTrack the equipment and tools you’re using in your business
Knowledge & Document ManagementA searchable and accessible business knowledge base
Task Management & ChecklistsRecurring tasks, checklists and procedures, digitized
Employee CommunicationPost updates and require confirmation from staff
Food Prep Labeling SystemQuickly create and print labels for kitchen and restaurant prep
Sensors & Temperature MonitoringMonitor temperature conditions in real-time with wireless sensor technology.
Corrective Actions & Maintenance RequestsCapture and assign issues on the frontline and turn them into actions
Reporting & InsightsKey operational insights and a complete historical record of your data
Mobile & Tablet AppsShared completion of tasks and training via kiosk apps or mobile devices
IntegrationsExtend your Operandio account with your existing software providers
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RestaurantsQSR, fast food and multi-unit restaurants
Hotels & ResortsHotels, resorts and extended stay hotels
ChildcareEarly education, childcare, daycare and preschool
EntertainmentTheme parks, family entertainment centers and play centers
Fitness Centers & LeisureFitness centers, golf clubs, gyms and sports facilities
RetailBig-box retailers, franchise stores and supermarkets
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- Platform
- Features
- Audits & InspectionsConduct digital brand audits and critical inspections
- Learning ManagementA mobile-first training platform for your workforce
- EHS Incident Reporting SoftwareBuild safer workplaces with incident reports & more
- Asset ManagementTrack the equipment and tools you’re using in your business
- Knowledge & Document ManagementA searchable and accessible business knowledge base
- Task Management & ChecklistsRecurring tasks, checklists and procedures, digitized
- Employee CommunicationPost updates and require confirmation from staff
- Food Prep Labeling SystemQuickly create and print labels for kitchen and restaurant prep
- Sensors & Temperature MonitoringMonitor temperature conditions in real-time with wireless sensor technology.
- Corrective Actions & Maintenance RequestsCapture and assign issues on the frontline and turn them into actions
- Reporting & InsightsKey operational insights and a complete historical record of your data
- Mobile & Tablet AppsShared completion of tasks and training via kiosk apps or mobile devices
- IntegrationsExtend your Operandio account with your existing software providers
- Footer
- Not sure what you need?
Book in a call with the team
- Features
- Solutions
- By Industry
- RestaurantsQSR, fast food and multi-unit restaurants
- Hotels & ResortsHotels, resorts and extended stay hotels
- ChildcareEarly education, childcare, daycare and preschool
- EntertainmentTheme parks, family entertainment centers and play centers
- Fitness Centers & LeisureFitness centers, golf clubs, gyms and sports facilities
- RetailBig-box retailers, franchise stores and supermarkets
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- Not sure what you need?
Book in a call with the team
- By Industry
Conduct workplace observations and in-person assessments
Evaluate real-world performance through structured observations and practical skill assessments. Ensure frontline employees follow correct procedures, demonstrate competency and uphold operational, safety and service standards across every location.
4.9 stars across hundreds of reviews
Trusted by thousands of multi-unit service businesses & franchise groups worldwide
Feature
On-the-job training & live observations
Create in-person assessment tasks tied to job roles or courses, then observe and evaluate employee performance directly on the floor. Mark tasks as complete only after hands-on demonstration and manager sign-off.
Feature
Flexible standalone or course-linked assessments
Use physical assessments as part of a course curriculum or set up ad-hoc standalone evaluations. This flexibility makes it easy to test new skills or re-validate competency whenever needed.
Feature
Structured observation templates for every role
Create observation templates for any frontline position or process, including service standards, safety practices, equipment use and operational routines. Standardize the way managers evaluate performance to drive consistency across your entire network.
Observations and assessments are just the beginning
Explore our full suite of frontline training and development solutions.
You’re in good company
Companies just like yours are using Operandio to achieve staff accountability, safety, compliance and consistent business processes across all their locations.
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Today’s top brands use Operandio to validate frontline competency and maintain consistent standards
Frequently asked questions
They can be, but they don’t have to be. Operandio offers the flexibility of standalone or course-linked assessments. You can make a practical observation the final “gate” of a digital training module, or use standalone assessments for ad-hoc competency checks and performance reviews throughout the year.
Managers conduct evaluations directly on the floor using a mobile device or tablet. They can capture real-time evidence, leave notes, and provide instant feedback. A task is only marked as complete once the employee has physically demonstrated the skill and the manager has provided a digital sign-off.
Operandio digitizes the entire process, eliminating the need for clipboards and filing cabinets. Because all data is captured electronically, you get instant visibility across all locations. You can see who has been assessed, who is pending, and where there may be skill gaps—all from a single centralized dashboard.
Ready to validate frontline competency?
Operandio provides the tools to conduct practical in-person assessments, ensuring your team demonstrates essential skills and maintains consistent, high-quality performance across every single business location.
