Select the right franchise partners with an evidence-based recruitment platform

FranchiseLab gives franchisors a structured and science-based way to evaluate prospective franchisees. Assess suitability, identify strengths and risks and ensure consistent, defensible decision-making across your recruitment process.

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FranchiseLab - Franchise Recruitment Tool - Operandio
Trusted by thousands of multi-unit service businesses & franchise groups worldwide
Detailed Franchisee Background Information - Operandio
Feature

Comprehensive background capture with early success indicators

Collect detailed, franchise-specific candidate information through intuitive, mobile-friendly forms. Capture:

  • Business and operational experience
  • Financial capability and investment readiness
  • Personal background, motivations and mindset

FranchiseLab automatically highlights cautionary alerts and early success indicators so franchisors can identify promising candidates quickly and confidently.

Franchisee candidate assessments and benchmarking - Operandio
Feature

Research-backed assessments & benchmark profiling

Assess candidates using 16 behavioural and competency attributes proven through research to correlate with franchisee performance and network stability.

FranchiseLab generates a benchmark profile tailored to your franchise model, helping you understand:

  • Strengths and development needs
  • Cultural and operational alignment
  • Long-term suitability
  • Predicted performance patterns

This is franchise-specific science, not a generic personality test.

Structured franchisee interview questions - Operandio
Feature

Structured interviews & the Final Check evaluation process

Ensure a consistent, fair and professional evaluation for every candidate. FranchiseLab provides a structured Final Check interview guide containing:

  • Tailored interview questions
  • Objective scoring criteria
  • Space for notes and evidence
  • Automatic inclusion of relevant insights and red flags from previous assessments

Nothing is overlooked. Every decision is backed by a transparent, defensible process.

Franchisee suitability summaries and reports - Operandio
Feature

Clear suitability summaries & shareable reports

Make confident, aligned decisions across your team with user-friendly candidate summaries. FranchiseLab provides:

  • Online suitability summaries
  • Downloadable PDF reports
  • Strength and risk indicators
  • Benchmark comparisons
  • Recommendations for discussion

Reports can be shared easily with recruitment teams, operations leaders, executives or advisory boards.

Realtime franchisee candidate tracking - Operandio
Feature

Real-time tracking & completion visibility

Track all recruitment progress from initial enquiry to final assessment. FranchiseLab includes:

  • Real-time activity logs
  • Assessment stage tracking
  • Alerts for incomplete steps
  • Compliance oversight
  • Visibility across the entire candidate journey

Every action is documented to support a transparent, consistent and audit-ready recruitment process.

Secure franchise document mangagement - Operandio
Feature

Secure document management & compliance record keeping

Store all candidate documents, background materials, assessment results, interview notes and approvals securely in one location. Maintain complete and compliant recruitment records, including:

  • Application documents
  • Financial declarations
  • Uploaded evidence
  • Contracts and signed materials
  • Assessment outcomes and final decisions

FranchiseLab is not a CRM – it is a structured recruitment quality assurance system.

Franchise Recruiting is just the start

Explore our full suite of Franchise & Multi-Unit Management solutions.

Operandio - Franchise and Multi Unit Mangement Platform

You’re in good company

Companies just like yours are using Operandio to achieve staff accountability, safety, compliance and consistent business processes across all their locations.

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frontline teams use Operandio every day
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of hours saved every week
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happy customers around the world

Frequently asked questions

FranchiseLab uses science-based assessments specifically designed for franchising. We evaluate candidates across 16 behavioral and competency attributes that research shows directly correlate with franchisee performance and network stability. It provides a benchmark profile tailored to your specific model, rather than a one-size-fits-all personality report.

The platform provides a structured “Final Check” interview guide with objective scoring criteria. This ensures that every recruiter or executive is asking the same tailored questions and evaluating evidence in the same way. By using a transparent, defensible process, you remove gut-feel bias and ensure every partner meets your brand’s high standards.

Yes. You get real-time visibility into the recruitment progress, from initial enquiry to the final decision. The system tracks assessment stages, logs activities, and stores all sensitive documents—like financial declarations and contracts—in one secure location. It acts as a dedicated quality assurance system for your recruitment pipeline.

Not at all. The platform uses mobile-friendly forms and an intuitive interface to capture background information, motivations, and financial capability. By highlighting early success indicators and cautionary alerts automatically, it respects the candidate’s time while giving you the deep insights needed to identify promising partners quickly.

Franchisors use FranchiseLab to make objective, consistent and confident franchisee selection decisions

Ready for evidence-based recruitment?
FranchiseLab provides a science-based way to evaluate partners through behavioral assessments and structured interviews, ensuring defensible decisions and consistent recruitment records across your entire franchise network.