Hospitality Training Software

By David Rigbye August 8, 2022

If you run a hospitality business, you need hospitality training software. There are many different reasons for this, but the most important is that hospitality training software and courses makes the process of running a hospitality business as easy as possible. It allows you to easily:

  • Delegate and monitor tasks
  • Communicate with employees
  • Store and update procedures, etc.

What are the best examples of hospitality training software?

But there are so many options to choose from, which is why we’ve compiled a list of the many options that are available based on their pros and cons.

Operandio

Operandio is the ideal hospitality training software. It contains all of the features and tools necessary to:

  • Eliminate paper checklists with optimised digital processes
  • Facilitate communication between your staff and your entire workforce
  • Create and provide a wealth of always up-to-date instructional videos, manuals and how-tos
  • Monitor organisation KPIs and give feedback whenever necessary, ensuring employee accountability
  • Provide the perfect noticeboard so everybody knows when processes and procedures are changed in order to improve the business

The end result is an LMS that boosts productivity in the workplace by addressing all of the issues that affect the ability of hospitality employees to deliver a high standard of work. 

Another one of the factors that makes Operandio stand out from the competition right off the bat is that it is one of the few to have a complete and reliable mobile platform. That way, you have access to all of the features you need exactly when you need them.

Absorb Software

Absorb LMS is a cloud-based learning management system (LMS) designed to boost engagement and learning outcomes, while still being incredibly scalable and usable. While the software offers a high degree of flexibility and completeness, some processes and configuration could stand to be simplified.

Coassemble

Coassemble is a learning management system (LMS) that provides users course authoring tools to create, collaborate, manage, and deliver a training program utilising a single online platform. Its interface is nicely laid out and the whole experience flows well, however this platform struggles to handle multimedia, so you’re facing an uphill battle if you’re looking to use photos and videos in your training materials.

Cornerstone OnDemand

Cornerstone OnDemand is an HR software application designed specifically for small to medium businesses. While this platform is relatively small, it’s constantly updating. However, its customer service has been slammed for not being particularly responsive.

Docebo

Docebo’s multi-product learning suite aims to enable enterprises around the world to tackle any learning challenge and create a true learning culture within their organisation. This software is particularly known for its user interface, which many cite as one of the best. However, its latest update has resulted in a lot of bugs that have yet to be patched out.

eHotelier

eHotelier is a global hospitality portal based in Australia. Its primary focus is the provision of training solutions and learning programs for professionals and organisations in the hospitality industry. This is one of the smaller tier solutions, but it’s versatile enough in spite of its smaller list of features.

iSpring Solutions

iSpring Suite helps users build courses that are mobile-ready and adaptive. The tool is an add-in to PowerPoint with no training required. Many cite the fast, excellent customer service as a benefit, while others have slighted the complicated installation process and lack of compatibility with certain PowerPoint functions.

SAP Litmos

SAP Litmos develops eLearning solutions for companies. This app has been called useful, and easy to use. However, its lack of user friendliness and its higher asking price have left certain users sour.

What can hospitality training software such as Operandio do?

Hospitality training software provides a wealth of functions that a hospitality owner can use to aid their staff as well as improve their standard operating procedures. Below are some of those important features:

Digital checklists to guide employees

Because Operandio digitises your hospitality processes and checklists, it takes less effort to bring your hospitality staff up to speed, as they have all of the information they need to perform their everyday tasks. You can also observe each of these checklists, so you always know which tasks are being completed and which ones require more attention.

Easy to access knowledge base and training

You can store all of the information needed to train your employees in Operandio’s very own comprehensive knowledge base. Employees can easily access this information whenever they need it, and they will be alerted whenever you update that information. This results in employee training that is both efficient and effective, every time.

Instant communication and feedback

Operandio easily facilitates communication between you and your employees. Not only is it a simple process for your employees to ask questions while training, but you can easily provide data-driven feedback as well. This both saves time when training, and also lets your employees know that their needs are being met as they work. 

Comprehensive data analytics and metrics

Data is a crucial tool when it comes to hospitality training software. Operandio lets you record important data such as:

  • Knowledge and skills the frontline employee needs to understand
  • Case studies that can be used to aid employees
  • KPIs and whether or not they’re being met
  • Measurable growth in the business (i.e. profits, etc.)
  • Feedback between employees
  • Praise as well as complaints from staff interacting with frontline employees, etc.

These data analytics can be converted into important insights that inform your approach to training employees going forward.

What is the best hospitality training software (and why)?

There may be a lot of software solutions that exist to streamline your hospitality training, but none of them are as effective nor as refined as Operandio. No other hospitality training software will allow you to benchmark performance across your staff and site, elevating your business to the same degree as Operandio. 

Operandio was founded by business owners who know firsthand the difficulties that arise from running a process intensive business with a never ending list of daily, weekly and monthly tasks. It is this knowledge that Operandio used to create the perfect software to address these problems. As a result, Operandio effectively serves all kinds of businesses in multiple industries, regardless of size.

Where can I get Operandio?

Get your Operandio demo today, and take control of your hospitality training in ways you’d never have thought possible.