The latest from Operandio

Stories, ideas, and practical advice for the people building great franchise businesses.

AI in the Hospitality Industry: Back-of-House Uses for Multi-Site Venues
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AI in the Hospitality Industry: Back-of-House Uses for Multi-Site Venues
David Rigbye November 12, 2026

AI in the hospitality industry now runs back-of-house work: temperature alerts, audits, training and forecasting for restaurants, gyms and venues.

How Multi-Location Restaurant Management Software Is Priced: Per Location, Per User and Per Module
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How Multi-Location Restaurant Management Software Is Priced: Per Location, Per User and Per Module
David Rigbye November 11, 2026

Multi-location restaurant management software pricing is calculated per location, per user or per module. Here is what pricing includes + hidden costs.

How Can AI Improve Franchise Operations? What Works Today & Key Solutions
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How Can AI Improve Franchise Operations? What Works Today & Key Solutions
David Rigbye November 10, 2026

AI improves franchise operations in four ways for HQ today: consistency checks, field-visit prep, franchisee Q&A and faster rollouts. Plus the limits.

How AI Is Changing Back-of-House Restaurant Operations (Beyond Phones and POS)
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How AI Is Changing Back-of-House Restaurant Operations (Beyond Phones and POS)
David Rigbye November 9, 2026

AI for restaurant operations beyond phones and POS: task checks, photo verification, temperature alerts, training and SOP answers, and where each fails.

Franchise Performance Metrics for Multi-Unit Operators: What HQ Should Track Across Every Location
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Franchise Performance Metrics for Multi-Unit Operators: What HQ Should Track Across Every Location
David Rigbye November 8, 2026

Franchise performance metrics beyond sales: task completion, audit scores, temperature logs, training and turnover, and how to compare sites fairly.

7 Restaurant Technology Trends for 2027: What’s Changing Behind the Counter
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7 Restaurant Technology Trends for 2027: What’s Changing Behind the Counter
David Rigbye November 7, 2026

Restaurant technology trends for 2027, behind the counter: AI photo checks, temperature sensors, connected training, early warnings, rated proven or early.

2026 HACCP Plan: 12 Key Steps, Templates & Examples
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2026 HACCP Plan: 12 Key Steps, Templates & Examples
David Rigbye November 6, 2026

How to write a HACCP plan in 12 steps, when a restaurant legally needs one under the FDA Food Code, plus a free template and…

Food Safety Audits Across Multiple Locations: How HQ Runs Them and What Auditors Check
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Food Safety Audits Across Multiple Locations: How HQ Runs Them and What Auditors Check
David Rigbye November 5, 2026

A food safety audit checks time and temperature, hygiene, allergens and records. Here is how multi-unit HQ teams schedule, score and close them.

3 Best Restaurant Food Safety & Compliance Software in 2026
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3 Best Restaurant Food Safety & Compliance Software in 2026
David Rigbye October 27, 2026

Worried about keeping up with food safety rules in your restaurant? Check out 3 software tools that make compliance simple and stress free in 2026.