Incident management software is a tool that businesses use to identify, track, manage and respond to incidents, issues and hazards in the workplace.
Capture issues, raise maintenance requests and notify the right people
With our issue management platform, it makes it easy for anyone on the frontline to report hazards, observations, incidents and more. Operandio’s incident management software notifies assignees of issues instantly via push notifications and emails, so they can take action immediately.
Trusted by over 150,000 frontline workers and leaders worldwide
Empower your workforce to turn issues into actions
- Create a culture of reporting and safety across your business by empowering your frontline workforce.
- Notify the right people instantly before smaller issues turn into big problems.
- Track and measure when actions are resolved so everyone involved is on the same page.
- Staff can record detail, take a photo and create an action when potential safety hazards are noticed on the frontline.
- Keep records of when hazards are resolved and ensure nothing gets lost.
- Export safety and hazard reports from across your business network. Always ensure your operations remain compliant with safety regulations.
Repairs & maintenance
Identify and record equipment issues and assign them to the right people so they can be resolved quickly, before they become bigger problems. Keep everyone in the loop and automatically receive updates when equipment is fixed and issues are resolved.
Today’s top brands use Operandio to raise the standard of their operations & frontline workforce
“Given the growing number of staff joining such a large busy venue, many of whom are inexperienced, Operandio is a really important element to our success. It’s a guideline and a checklist executed to the level we determine.”
“I love that we have used this platform to totally replace our paper checklists and operations. The mobile and phone apps are a great way for the frontline workers across our organization to easily complete their daily tasks and procedures so they can stay focused on what matters, serving customers and delivering quality service!”
“Task management and tracking is wonderful. Staff can see in real time what needs doing and get it done. We use Operandio to systematize our entire operations and communicate with our team across multiple locations.”
“It’s having eyes on the business when you are not there. At a glance can see where staff are at with managing time critical tasks.”
Schedule a live product demo
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- Mobile/tablet-first dynamic checklists to keep staff on track
- Staff onboarding & training modules
- Critical business info & operating procedures instantly accessible
- Internal staff communication to keep everyone in the loop
- Flag, capture & escalate issues identified on the frontline
- Automated temperature monitoring with sensors & alerts
- Staff held accountable with live performance data & insights
- Consistent standards across multi-locations
- Realtime visibility & reporting for managers & business owners
You’re in Good Company
Companies just like yours are using Operandio to achieve staff accountability, safety, compliance and consistent business processes across all their locations.
Frontline operating system
Get the best operations, digital checklist and training platform on the market, built specifically for frontline workforces. Whether you have 10 or 2,000 staff, Operandio will help your business perform at its best.
Benchmark performance and raise the bar. With Operandio, you’re in complete control.
FAQs About Operandio’s Incident Management Software
Some of the benefits of using incident management software include:
- Improved incident response time
- Enhanced communication and collaboration during incidents, issues or hazardous event
- Increased compliance from detailed documentation and record-keeping of incidents
- Increased accountability and transparency
- Continuous improvement through data analysis and reporting